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Bounceback Toolkit

Article contributed by 3GHR

5 Tips to motivate your team to be ready to bounce back

After the extended period of lockdown and all the disruptions we have all faced, how do I as a business leader hit the ground running in 2021?

With months of disruption to normal working patterns, having to cope with home schooling and living under the threat of COVID-19, coming back to work might be hard for many. Here are our top tips for making the transition easier and helping your people step-up as they step back in.


1. Begin with clarity about the goals

Be clear what your ambitions are for the business. These might be dramatically different than before, but sharing them with your team will generate shared expectations and meaning. Also be honest about the situation you are in – where are you now, what resources do we have and what are the likely challenges?

2. Encourage contribution – from everyone

Nobody has all the answers, and admitting that allows people to contribute. Your job is to ask good questions and then really listen to their answers. Make sure all voices are heard (not just the loudest). By fostering inclusion you will leverage the benefits of diverse thinking. Without inclusion, people will feel left out or ignored and they will soon withdraw their contribution.


3. Shine a light on helping others

Willingness to help is instrumental for effective teamwork, and without it teams risk operating in an ineffective and fragmented way. Lockdown has added an obstacle to this in many ways as people under pressure will follow the human inclination to hunker down and focus on their own tasks and deadlines and may have unconsciously reduced their willingness to help others.


4. Feedback often and well, and not only the good stuff

Teams that share mistakes and learn from failure not only take forward great insight but also through exposing a little vulnerability builds amazing levels of trust.


5. Say what needs to be said

If you improve the quality of your conversations, the quality of your outcomes will increase exponentially. When teams consistently have open conversations, team performance is often better.

3GHR logo


3GHR is a Reading-based management and leadership training business

Last week we designed and ran a 4-hour online workshop for over 100 managers based across the globe.

In this session, we started conversations about trust, and its impact on the performance of people, within teams. Our goal was to help people address fears directly and create an environment that will raise ambition, support innovation and drive productivity. The session centered around the work of Amy C. Edmondson on Psychological Safety. We saw first-hand how her ideas were received by a team who are all delivering complex technology projects to their customers, when all of them, and their teams are physically distributed, separated, and working remotely.

In these extraordinary times, our customer decided they wanted to invest time and resources engaging their managers in expressing their own fears and concerns, and in charting a course to provide responses to their issues, and the worries of their people. The day was well-received, and we are now working with them to find better ways for their managers connect with their teams and create an environment of positive Psychological Safety.  

Like them, we can help you directly measure and manage the previously unspoken and unseen consequences of poor Psychological Safety. Issues such as an absence of open and candid conversations (leaving the elephants in the room not being seen); people not helping each other or feeling able to ask for help; a blame culture where mistakes are seen as failures and held against people; a lack Inclusion and diversity – stifling new thinking.

If you are reading this, then you are already focused on making the very best of today to build towards a more healthy, happy, and successful future for your employees and customers.

More information can be found
here, or just call us on 03445 432121, we are sure to be close to our home desks! 

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